Improving moderation practices and tools
The following idea is brainstorm. I don’t know if this is feasible at all.
Delegated moderation
When having Federated Moderation it may also be possible to delegate moderation tasks to admins of other instances who are authorized to do so.
I have described this idea already, but from the perspective of Discourse forums having native federation capabilities. See Discourse: Delegating Community Management. Why would you want to delegate moderation:
- Temporarily, while looking for new mods and admins.
- When an instance is under attack by trolls and the like
- When there is a large influx of new users
But this extension to the Moderation model goes further… we can have Moderation-as-a-Service. Experienced moderators and admins gain reputation and trust. They can offer their services, and can be rewarded for the work they do (e.g. via Donations, or otherwise). They may state their available time and timeslots in which they are available, so I could invoke their service and provide 24/7 monitoring of my instance.
The Reputation model of available moderators might even be federated. So I can see history of their work, satisfaction level / review by others, amount of time spent / no. of Incidents handled, etc.