The Moderator Experience

2025 Fediverse Needs Assessment: The Human Side of Moderation

Moderation isn’t just technical work – it’s human work. It involves emotional labour, judgement calls, and often dealing with the worst content the internet can produce.

moderator burnout

In last year’s Needs Assessment, 1 in 5 moderators reported burnout. Many told us they had no formal guidance, no wellness resources, and no one to share the load.

We know this work can be isolating. That’s why the Needs Assessment doesn’t just ask about your community’s policies – it asks about you. Your wellbeing, your support systems, and the pressures you face.

When moderators share these realities, we can advocate for better resources, training, and networks of support. See our Wellness & Resilience section of the Community Library for guides and resources.

The survey takes under 10 minutes, all questions are optional, only share what you’re comfortable with.

➡️ Complete The Moderator Survey

moderator burnout
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